Privacy Policy


Your Privacy

Northpoint Horizons, a division of A. Daigger & Company, has created this privacy statement in order to demonstrate our firm commitment to protecting our customers' personal information.

We respect the privacy of its customers and take precaution to ensure any information submitted to it via its web site or via e-mail is handled appropriately. Information collected is used to assist in the processing of orders and other internal business operations. Northpoint Horizons may share information collected with its affiliated companies, however, Northpoint Horizons currently does not sell email addresses to third parties.

Those who communicate with and supply us with contact information may receive future communications by email, direct mail, or telephone. If you do not wish to receive correspondence from, you can contact us with a request to be removed from our mailing list.

How We Gather & Use Your Personal Information

During your communications with us, we use various methods of gathering your personal information to help ensure that your shopping experience is as efficient and accommodating as possible.

We collect information such as your name, billing and shipping addresses, phone number, email address, and certain demographic information. We share web site usage information about visitors to our web site, who have received a targeted promotional campaign, with a reputable third-party advertising company for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising company note some of the pages you visit on our web site through the use of pixel tags (also called clear .gifs). For more information about our third-party advertising company, please click here.

How We Use Your Information

We utilize the information we receive in order to:

  • Send direct mail you have requested and mailings that may be of interest to you, provided you have not requested otherwise
  • Send exclusive email offers of new product announcements and special promotions, provided you have not opted out of receiving these notifications
  • Review customer service questions

Changing Your Email & Mailing Preferences

If you are currently receiving communications from us, it is because you have notified us of your desire to receive these mailings, because you have recently requested products or services from us, or because you have provided information to a third party affiliated with . If you prefer not to receive catalogs, email offers, or other communications from us, we give you the opportunity to terminate these mailings at any time. (Note: Because we plan our catalog and email mailings in advance, it may take several weeks for your request to become effective.)

If you no longer wish to receive mailings from us, call 1-800-333-8281, send us an email, or send your mailing label to:

Northpoint Horizons
380 N. Fairway Drive
Vernon Hills, IL 60061

If you no longer wish to receive email offers, visit our Email Updates page to modify your preferences. You may also click on the "Unsubscribe" link at the bottom of any of our emails. (Note: Your selection will apply only to the current corresponding email address. Please allow up to 90 days for the activation of any changes in address status. Future mailings may still be sent to alternate email addresses you may have supplied to us. Also, you may still receive confirmation and/or tracking emails if you place an order on our website.)

Making Corrections & Updates to Your Account Information

You have the following options for changing and modifying information previously provided:

Update your information in My Account.

  • Call one of our Customer Service Representatives at 1-800-333-8281
  • Send us an e-mail

Protecting Childrens' Privacy

In compliance with the Children's Online Privacy Protection Act of 1998 (COPPA), Northpoint Horizons does not knowingly collect and store personal information from persons under the age of 13. Private information identified as being gathered from a person under the age of 13 is used solely for completion of the requested action and immediately destroyed.

Northpoint Horizons is a general audience web site. Northpoint Horizons’s products, although intended for use by children, are available for adult purchase only. Persons under 18 are not permitted to purchase products from Northpoint Horizons nor submit information stored by Northpoint Horizons for action (i.e. catalog requests, product giveaways, and contact forms). Persons under 18 are required to use the site under the supervision of a legal guardian.